Returns & Exchanges

We want you to be fully satisfied with your Edifier audio experience, which is why we offer a 30-day return window for products in their original condition. If your sound isn't perfect, our streamlined return process ensures a quick resolution for all authorized purchases.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our support portal to submit a return request with your order number and reason for the return.

• 2.
  Prepare the Package

  Carefully pack the audio equipment in its original packaging, including all cables, manuals, and accessories to ensure a full refund.

• 3.
  Ship to Edifier

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund to your original payment method within 7-10 business days.